According to Mashable, AT&T customers impacted by the company’s 2019 and 2024 data breaches have until December 18 to file a claim for a piece of a $177 million class action settlement. The settlement stems from two major incidents: a March 2024 breach that exposed addresses, Social Security numbers, and passcodes, and a larger 2024-discovered breach that exposed call and text records for nearly all customers from a period in 2022 and 2023. The courts ruled in June that the $177 million would be divided, with $149 million for those affected by the first breach and $28 million for those affected by the second. Direct payments of up to $5,000 or $2,500 have already been made to customers who could prove financial losses. Now, everyone else whose data was exposed gets to split the remaining funds, though individual payouts are likely to be much smaller, often under $30 in similar cases. The final approval hearing for the settlement is scheduled for January 15, 2025.
What you need to know right now
So, the clock is ticking. If you think you’re eligible, your first stop should be the official settlement website. You’ll need your Class Member ID, which should have arrived via mail or email—check your spam for messages from Kroll Settlement Administration LLC. No ID? You can still file using your AT&T account number or full name. The actual claim form is hosted here, and you’ll need to provide payment details like direct deposit info. And here’s the critical bit: if you wanted to opt out or object, that ship has sailed—that deadline was November 17.
Managing your expectations
Look, let’s be real. If you’re imagining a windfall, you should probably temper that. The big money—up to $7,500 total for someone hit by both breaches—went out first to people who documented actual financial losses like fraud or identity theft. AT&T contacted those folks directly. What’s left in the $177 million pot is now getting divided among what is likely tens of millions of people. As the article notes, in these giant tech settlements, the final per-person check often ends up being less than the cost of a nice dinner. The YouTube settlement is expecting $30-$60, and an Amazon one was around $42. Your AT&T payout will probably be in that same underwhelming ballpark. But hey, it’s your data that was exposed. Might as well claim what’s yours.
Why this keeps happening
This AT&T saga is basically a masterclass in modern data breach fallout. You’ve got a sprawling telecom giant with decades of customer data sitting in various systems. A breach happens, but it’s not discovered until years later when the data pops up on the dark web, as AT&T’s own statement on the 2024 incident outlines. Then comes the inevitable class-action lawsuit, which isn’t really about punishing the company—$177 million is a rounding error for AT&T—but about creating a formal process to make affected customers somewhat whole. The settlement structure always prioritizes the tiny fraction with proven damages. For the rest of us, it’s a symbolic few dollars and, hopefully, a lesson in monitoring our credit. It feels procedural because it is. So, will a $30 check make you feel better about your SSN being leaked? Probably not. But it’s the system we’ve got.
